FAQ

FAQ:

1. What are Nealy Naturals?

They are 100% All natural hand crafted hand made Products with pure natural ingredients that are created upon order. Never any chemicals added or testing of animals.

2. What is 100% Natural?

There are many toxic chemicals in cosmetic products that have been clinically proven to cause cancer, tumors, irritation and many different skin disorders. 100% Pure products are truly 100% Pure. That means there are no synthetic chemicals, chemical preservatives, artificial fragrances, artificial colors, harsh detergents or any other unhealthy toxins.Truly healthy food for your skin.

3. Are 100% Natural good for sensitive skin?

100% Natural does not contain harsh detergents, chemical preservatives, artificial fragrances that can irritate the skin, they are perfect for sensitive skin.

4.What is Almond Mocha Face Cream?

It's made of 100% All natural ingredients which include Coconut oil,Cocoa Butter,Sweet Almond Oil,Cocoa and cornstarch It's gentle and works with almost all skin types. Especially those with acne or blemishes. It rejuvenates and nourishes your skin leaving it feeling soft and smooth.

5. Who can use the product(s)?

The products can be used on all skin tones.Both female and male. Can be used on older children. Should not be kept around young children. Keep in Cool Place and for External Use Only.

6. What type of payments do you accept?

We accept all major credit card payments. It's easy, reliable and safe. Including PayPal.

7. Do you offer a refund or money back guarantee?

Yes, I stand by my products. If for any reason you are unhappy or dissatisfied with your product just return it back to us for a Full Refund. Hassle free! Within 45 days of purchase.

8. How long does it take to recieve an order?

We will fill your order upon receiving your payment. Your product will be shipped out within 1 to 3 business days. You will receive it depending on where you are located usually within 2-5 business Days.

9. How we share your information- Privacy Policy

                                                                                    Privacy Notice

This privacy notice discloses the privacy practices for (www.nealynaturals.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 929 279-3630 or via email.

 

 

**If you are interested in purchasing wholesale or on consignment please email info@nealynaturals.com