Frequently Asked Questions
Please read our FAQ before sending us a message.
Can I use Nealy Naturals on my hair if it is chemically treated or not natural?
Yes, all of our hair products are natural and contain no sulfates, paraben, or chemicals. (Please read ingredient list)
Why are Sulfates or Chemicals bad for skin and hair?
Sulfates aka known and listed as SLS, or sodium lauryl sulfate used in cosmetics are detergents responsible for soapy lathering you get when you shampoo your hair. They are known to weaken fragile hair and to dry out skin and hair follicles.
Are there preservatives in Nealy Natural products?
We do not use a chemical class of preservatives in our products. Our products contain eco vegan-friendly preservatives to help sustain shelf life. They are preservatives that Do Not harm skin, hair or the environment.
What kind of natural ingredients or in Nealy Naturals products.?
We use natural oils and plant based ingredients (please read our ingredient labels for each product) we respect your health and the safety of our products.
Does Nealy Naturals test on animals?
No, we Do Not Test any products on animals. We only test on real people and we are PETA, Truly Cruelty Free & Leaping Bunny- certified
How long does it take Nealy Naturals products to ship?We strive to process all orders within 1 to 4 business days.
What Shipping Service does Nealy Naturals use to ship products?
We ship products using USPS and UPS for shipping outside of the USA.
What is Nealy Naturals return policy on products?
(Please read our return policy, click link